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A Bit About Me

Empathetic, tech-driven professional with 13+ years of healthcare experience as a

Licensed Vocational Nurse, now transitioning into the IT field. Currently enrolled part-time

at UC Davis, pursuing a B.S. in Cognitive Science with a minor in Computer Science.

Certified in Google IT Support and actively building technical skills in Python and C++, with

a strong foundation in troubleshooting, systems thinking, and user-focused problem-

solving. My healthcare background has sharpened my ability to work under pressure,

communicate clearly, and approach challenges with empathy and precision. I'm seeking

an entry-level IT role where I can contribute immediately while continuing to grow in a

dynamic, solution-oriented environment.

Skills 

Clinical & Healthcare Skills

• Treatment Plan Implementation

• Care Plan Development

• Patient Monitoring & Physical Assessments

• Medication Administration

• Specimen Collection

• Wound Care Management

• Reporting & Documentation

• Workflow Coordination

• Staff Management

​

IT & Technical Skills

​• Google IT Support Certificate

• Python (Basic Logic, Conditionals,

Functions)

• C++ (Introductory programming and 

object-oriented concepts)

• Familiar with Agile principles and

collaborative workflows

• Basic troubleshooting and diagnostic

techniques

• Understanding of computer hardware,

software, and networking fundamentals

• Familiar with system administration tasks

and technical support processes

​

Tools & Productivity

• Microsoft Office Suite (Excel,

PowerPoint, Word)

• Google Workspace (Docs, Slides,

Forms)

• Epic, PointClickCare (PCC), Kinnser

(Clinical EMR Systems)

• Ticketing Systems & Help Desk Support

(Introductory knowledge)

Work Experience

May 2025 - Current

March 2025 - Current

March 2024 - May 2025

January 2013 - March 2024

Google IT Support Certificate – In Progress

 

  • Building foundational, industry-relevant IT skills through a comprehensive training program

  • Gaining hands-on experience in troubleshooting, system administration, networking, and security

  • Learning to diagnose and resolve common hardware, software, and operating system issues

  • Practicing real-world scenarios involving ticketing systems, user account management, and documentation

  • Exploring IT security fundamentals, including malware protection and access controls

  • Strengthening communication and customer support skills, drawing on healthcare experience to manage user-facing challenges with empathy and efficiency

Home Health LVN, Healthflex Home Health & Hospice, Fairfield, CA

​

  • Administer patient care by traveling to patient homes, following MD orders to assess and treat patients needs

  • Perform wound care, catheter change, vitals, blood draw as needed

  • Communicate with care team, physicians offices, and families to ensure good outcomes for the patients.

  • Educated patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures.

Home Health LVN/ Clinical Liaison, Health Is Wealth, Concord, CA

​

  • Administer patient care by traveling to patients' homes, implementing MD orders, assessing, planning, evaluating, and treating.

  • Perform wound care, catheter changes, vitals, blood draw as needed

  • Collaborate with care teams, physicians' offices, and families to ensure good outcomes for the patients.

  • Educate patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures.

  • Build relationships with physicians, hospitals, skilled nursing facilities and assisted living facilities

  • Teach patients and their families appropriate information about hospice care.

  • Conduct in-services for community partners.

LVN - Roles Across Skilled Nursing, Clinic, and Correctional Settings

​

  • Delivered direct patient care in homes, hospitals, and clinical environments

  • Administered medications, injections, and IV therapy under physician orders

  • Performed wound care, catheter changes, and venipuncture (blood draws)

  • Conducted assessments, monitored vital signs, and tracked patient status

  • Documented accurately in EMRs (Epic, Kinnser, PCC)

  • Collaborated with physicians, care teams, and families to develop patient-centered care plans

  • Educated patients and caregivers on chronic conditions, prevention, and lifestyle changes

  • Supported large-scale vaccination clinics and public health initiatives

  • Provided trauma-informed care to diverse populations across California

​

Director of Staff Development (DSD) Clinical Leadership and Training Coordination

​

  • Designed and implemented new hire orientation and continuing education programs

  • Maintained compliance with Title 22, OSHA, CDPH, and infection prevention guidelines

  • Trained staff in CPR/BLS, emergency protocols, and clinical procedures

  • Led in-services on infection control, wound care, and patient safety

  • Maintained training logs and DSD personnel files for audit readiness

  • Mentored nursing staff to improve clinical performance and confidence

  • Conducted skills assessments and facilitated licensing updates

  • Acted as liaison between leadership and frontline staff to ensure effective workflow

Education And Training

Expected in 2028

Bachelor Of Science, Cognitive Science

University Of California Davis, Davis, CA

 

05/2025

Associate Of Arts, Psychology

Santa Rosa Junior College, Santa Rosa, CA

 

12/2024

Associate Of Arts, Social And Behavioral Science

Santa Rosa Junior College, Santa Rosa, CA

 

01/2012

Licensed Vocational Nurse, Nursing

Ukiah Adult School, Ukiah, CA

Certifications

  • Google IT Support Certificate (In Progress) Coursera, Expected Completion: 6/2025

  • Google UX Design Certificate (In Progress) Coursera, Expected completion: 8/ 2025

  • Licensed Vocational Nurse (2013 - Present)

  • IV & Blood Draw Certification (2013 - Present)

  • Director of Staff Development Certification (2014 - Present)

  • CDC Infection Preventionist Training 10/2020

  • American Heart Association BLS, First Aide, CPR and AED Certification (exp 3/2027)

Volunteer & Community Engagement

  • Board member - Solano-Yolo Youth Rugby Club -  2025

  • Lake County Public Health Mass Vaccination Clinic - Vaccination LVN - 2021

Accomplishments

  • 2024-2025 Psi Beta National Honor Society in Psychology

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